"The service was great and I got exactly what I wanted. And the process wasn't complicated at all." Tony, Canada
FAQ
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Q: What type of payment does best-car-japan.com accept?
A: We only accept Bank Transfers (T/T).
Q: What are the terms of payment?
A: All purchases must be paid 100% in advance.
Q: I've only recently learned of your company. How can I trust you enough to
pay you in advance?
A: We are a legitimate business with an automotive dealer license. We also
have references from many accredited organizations in Japan. Please see
below.
Q: Are there any independent organizations we may contact for references on
your company?
A: Yes, please feel free to contact any of the following organizations:
1. Our main bank "Tokyo Mitsubishi UFJ Bank"
2. Yokohama Chamber of Commerce
3. Yokohama Customs Department
4. AFTC JAPAN (Automotive Fair Trade Counsel of Japan)
Q: What is FOB?
A: FOB is the abbreviation for "Free on Board". FOB price includes cost of
vehicle, all export arrangements, delivery of the vehicle to port of export
and loading onto the vessel. FOB does not include shipping costs from Japan
to your country nor any insurance coverages.
Q: Are there warranties on the vehicles?
A: No, there is no warranty. Used casr in Japan are in great condition.
One of the reason why is the strict vehicle inspections called "Shaken".
Under Japanese laws, cars in Japan have to pass these very strict tests
every two years. Therefore, all used cars in Japan have been inspected
within the last two years or less. We also give our customers detailed info
regarding the condition of the vehicle before the customer makes their
decision to purchase.
Q: Can you ship vehicles in a container?
A: Yes. It is very advisable to transport your vehicle in a container. Because
a container will not be opened until its final destination, it minimizes
problems. You will also save on shipping fees. For example, we can ship 1
large size or 2 small size vehicle within a 20FT container or 3 medium size
or 4 to 5 small size vehicles within a 40FT container.
Q: There is a specific car I am looking for. Can you find it for me?
A: Yes, please contact us. We have access to literally thousands of vehicles
and we will be glad to find the exact car you are looking for.
Q: Where can I find more information about MiniTrucks?
A: Go to www.minitruckcanada.com, The Canadian Resource for MiniTrucks and MiniVans. They cover all the basics about MiniTrucks. They are based in Canada but have relevant info for all North Americans. Return back here when you’re ready to purchase.
Q: I still have questions that I would like to ask you. How can I contact
you?
A: We would be very happy to answer any questions you may have. Please email us
at info@best-car-japan.com or call +81-45-430-5091.
